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Technical support

Contact Ivium if you have any questions regarding the performance of your Ivium Potentiostat or your application, we'll be happy to help. You may contact your local distributor, or contact us directly at: info [at] ivium [dot] eu

If you send us an e-mail, please provide the following information:
- Your potentiostat serial number;
- The software and firmware version that you are using;
- Attach any relevant data files that you feel may be helpful.


Software update

Click the link below to download the executable of the latest version of IviumSoft. We update our software regularly and it´s always a good idea to use the most recent version. Check the Release Notes for the most significant changes to the latest version of IviumSoft.

Software: IviumSoft 2.794 (NOTE: this download includes the IviumSoft.exe for upgrades, but it is not a full IviumSoft installation package. A new installation should be done using the CD that is included in your instrument shipment.
    The latest help/manual file is also included in this download)
Software for DataSecure and OctoStat only: IviumSoft 4.792 (NOTE: this download includes the IviumSoft.exe that is intended exclusively for users of our DataSecure module and OctoStat testers.)
Release notes: Release notes IviumSoft
Instructions: - Software and Firmware Upgrade of Ivium Instruments
  - Ivium Driver Installation


IviumSoft development driver: version 3


Manuals & Instructions

The Ivium user manual, IviumSoft release notes, as well as instruction notes can be downloaded here:

- Quick guide to Ivium
- Ivium Manual 


Application notes

The following application notes can be downloaded in PDF:

- Peakfinding and baseline subtraction
- Batch Mode: how to sequence experiments
- IviumSoft development driver: control the instrument with your own software
- Ivium Labview driver